Refund & Return Policy

Bukhara Herbals Refund & Return Policy

At Bukhara Herbals, we are committed to providing quality products and a satisfactory customer experience. Please read our refund and return policy carefully before placing an order.

Damaged or Incorrect Products

If you receive a damaged, leaking, or incorrect product, please contact us within 48 hours of delivery.

To process your request, we may ask for:

• Order number

• Product photos

• Package photos

After verification, we will arrange a replacement or refund where applicable.

Refund Process

Approved refunds will be processed within 5–7 working days through the original payment method.

Please note that the time required for the refund to reflect in your account may vary depending on your bank or payment provider.

Shipping Charges

Shipping and handling charges are non-refundable unless the issue was caused by an error on our side.

Order Cancellation

Orders can only be cancelled before they are dispatched.

Once an order has been shipped, cancellation requests cannot be guaranteed.

Contact Us

If you have any questions regarding your order, feel free to contact us:

Bukhara Herbals

Email: support@bukharaherbals.com

Website: www.bukharaherbals.com

Thank you for choosing Bukhara Herbals.